Download Vehicle Maintenance: Vehicle Fitting Units Levels 1 & 2: by Roy Brooks PDF

By Roy Brooks

The most recent version of this hugely winning textual content presents a great advent to the Fast-Fit area. this article comprehensively covers the necessities of the NVQ/SVQ automobile becoming point 1 in addition to applicable components of point 2. Emphasising strong and secure operating perform, the authors use sketches, manufacturer's diagrams and engaging photos to help figuring out. specific emphasis is given to tyres and batteries - important parts in fast-fit paintings - yet brakes, surprise absorbers and seize altering also are lined intimately. The authors additionally current the fundamental subject matters of protection, operating with others, conversation and dealing with and advertising inventory in a full of life and available demeanour with the intention to achieve and carry the eye of all scholars, making this an critical direction better half

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Willing to wai Always write down messages, however brief. Repeat the message you have recorded, so that the caller can check that you have got it right. Telephone message sheet Your firm may use printed message sheets. These should include: • • • • • • • • the name of the caller who the message is for who the message is from the caller’s telephone number the date and time of the call the urgency of the message the message itself how the person called should respond – for example, call back or wait for the caller to call again.

Directional tyres The vast majority of tyres are non-directional – they may be fitted on any wheel of the car, and it does not matter which side of the tyre goes where. Some specialist tyres, however, must be fitted so that the tread pattern always faces in a particular direction. Examples can be found on: • very high-performance cars • agricultural tractors • earth-moving vehicles. When fitting directional tyres, look on the sidewall for: DIRECTIONAL The arrow must point in the direction of forward rotation.

2 facial expression .......................................................................................... 3 head gestures............................................................................................... Written communications ACTIVITY Messages within the company 1 Large garages will need to pass written messages between departments. These are known as memoranda or memos. 2 Write a memo to Dave in the parts department. Ask him whether he has in stock the front suspension coil springs for the car you are working on.

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